The dart game is the owner of the e-shop is Drump Group OÜ, registry code 12900217, address of Children's Home 11, 10115, Tallinn Service Provider) and Customer, who will place an order in the e-shop and identify themselves by entering their own isku data (hereinafter service user) -The contract of use of the store (hereinafter use contract).
1. General provisions
1.1. The Contracting Parties shall be governed by the Law of Obligations Act from other laws and other legislation of the Republic of Estonia and agreed in the use agreement.
1.2. The service provider has the right to make changes to the e-shop service offered at any time.
1.3. The Service Provider has the right to unilaterally amend the terms of the User Agreement without the obligation to notify the Service User in writing by e -mail.
2. Products and Purchasing
2.1. Not all products may be in stock immediately.
2.2. If any product is missing from the warehouse and the order cannot be completed, the e-shop employee will contact the user. In this case, a possible new delivery time or product replacement with an equivalent second product, which is of the same price and quality, is proposed. If the service user does not agree with the new terms may refuse to order.
2.3. The product images displayed are illustrative and may differ from the actual product.
2.4. Product descriptions in the e-shop are not exhaustive and may contain unintentional errors.
2.5. The service user confirms that he is at least 18 years of age.
2.6. Service user who selects the products you want to enter the requested information to complete the order (surname, first name, contact e -mail, delivery address, payment method)
2.7. Undertakes to submit true data in the form of formalization required for execution. The provider shall not be liable for the failure to perform or any consequences resulting from incorrect information provided by the Service User.
2.8. The sales process begins when the service user has sent an order via the e-shop Internet page and received confirmation of the availability and delivery time.
2.9. The sales process ends when the service user has paid the invoice received from the service provider and received the goods for the order.
3. Prices
3.1. All prices in the e-shop are in euros and include VAT.
3.2. The service provider has the right to change the prices displayed at any time.
3.3. If the service provider has changed the prices in the e-shop after the user has placed and paid for the order, the e-shop undertakes to deliver the appropriate products to the user at the prices at the time of the order. The user of the service is not entitled to claim the price difference.
3.4. When ordering the order, you will display an order account on the screen. When paying by bank transfer, be sure to indicate the order number in the explanation of the order and receive the payment confirmation of payment by e-mail info@drump.ee. This speeds up ordering.
4. Delivery time, delivery conditions and payment
The guaranteed delivery time of the products is 7-21 days unless otherwise written to the product. Generally, the delivery time of the product is less than 14 days.
If we are unable to deliver any of the products in 21 days, we will inform you immediately. If necessary, you will have the opportunity to cancel the order and we will transfer the money to you.
The products will be posted after transferring money to an e-shop account.
Payments are held through Paykeskeskus AS.
The Service User has the right to choose between two different types of goods.
The buyer picks up the goods himself
The parcel is received in Tallinn. Either the phone or mail agrees what time and where they come to the package.
Upon arrival on the goods, the cash will be paid.
SmartPOST
SmartPOST parcel terminals are self -service post offices installed in various shopping centers across Estonia. The parcel terminal includes consignments with a maximum of 60x60x60cm in size. You can choose the most suitable parcel terminal for you (more information http://www.smartpost.ee/eteenindus/kiosks). If the parcel reaches the parcel terminal of your choice, you will be sent an SMS with the content that matches your mobile and, if desired, an email. The message contains information on the arrival of the parcel, the location of the machine and the opening hours, and the personal door code, which, when entering the machine -sensitive screen and, if necessary by paying for a card payment, you will receive the parcel from the vending machine.
The goods must be paid for the bank transfer to the current account of Druump Group OÜ EE061010220275211229 at SEB Bank. The goods are not put on the road before the money is received.
5. The withdrawal from the Agreement before the service provider has been executed
5.1. If the Service User wishes to withdraw from the contract after placing the order and before the contract provider, then the Service Provider undertakes to notify the Service Provider as soon as possible. The written notice must be sent to info@drump.ee
The e-mail must be noted the order number from which to withdraw and the contact details of the Service User (first name, surname, date of order, contact phone).
5.2. If the application for withdrawal reaches the provider after the contract by the service provider, the contract will be withdrawn in accordance with the Chapter of the User Agreement “Return right”.
5.3. The Service Provider shall reinvent the amount paid to the user of the Service no later than 30 days after receipt of the wish to withdraw from the Agreement.
5.4. The money will be transferred to the same bank account as it was received to the service provider.
6. Right of return
6.1. The goods purchased from the e-shop are subject to a 14-day return right.
6.2. The product to be returned must be completely absent in the original packaging and unused.
6.3. An application must be submitted to info@drump.ee to return the product.
6.4. Upon return, the purchase invoice of the goods must be submitted.
6.5. Upon return, the Service User shall be refunded within 30 days after the return of the product.
6.6. The money will be transferred to the same bank account as it was received to the service provider.
6.7. The transport costs of the return are covered by the user of the service.
6.8. If it appears after returning that the refund does not meet the terms and conditions set out in the User Agreement, the money will not be refunded.
6.9. The e-shop may refuse to make a refund until it has recovered the item in the contract or until the buyer has provided proof that it has returned the case, whichever is before.
6.10. The returned product will be deposited or returned to the provider. The cost of storage or return of the product shall be covered by the user of the service.
6.11. If the buyer has explicitly chosen the cheapest way of delivery offered by the e-shop offered from the cheapest routine delivery, the e-shop does not have to refund the cost to the consumer, which exceeds the cost of the normal delivery method.
6.12. The e-shop has the right to withdraw from the sale and recover from the buyer if the price of the goods in the e-shop is significantly below the market price of the goods.
7. Personal data and their use
7.1. The user gives a clear and conscious consent to the service provider for the processing of his or her personal data.
7.2. The personal information that has become known to the user entered by the user shall be entered in the customer register and shall be used to provide the sales service and provide the Service to the Service User.
7.3. The source of personal data is the emergence of a customer relationship in the e-shop when registering an order.
7.4. The personal data of the registered personal data includes the order of the service user of the order (surname, first name, telephone number, mode of delivery, payment method used, agreements with the e-shop to send sales offers to the e-mail address, note entered as a free text).
7.5. Personal data that is necessary to mediate goods to the Service User is forwarded to the company providing the courier service.
7.6. The service provider undertakes not to transmit registered personal data to unauthorized persons.
7.7. The Service Provider reserves the right to transmit the data concerning the user in the case of processing the data to be processed by a statutory obligation to a person who has a legal right to do so if it takes place to protect the life or freedom of the life of the Service User.
7.8. The Service User has the right to verify the personal information concerning him or her as well as to edit them or remove the data from the register.
7.9. The user consent to the service provider to send an order confirmation to the e -mail address entered when placing the order.
8. Terms of use
8.1. Getting to know the terms and conditions set out in the use agreement is mandatory for the Service User.
8.2. When placing an order, by checking out in the corresponding window "I agree with the terms and conditions of the use of the store", the user of the service agrees that he / she has read, understand and agrees to the terms and conditions set out in the use agreement.
8.3. The Service User undertakes to use the e-shop service only for the purposes of law and good practices.
9. Procedure for addressing claims.
9.1. Expertise is performed by Drump Group OÜ to determine the existence of a defect and cause
9.2. Further paid expertise by an independent expert at the customer's request if the customer is not satisfied with the results of the expert examination performed by Drump Group OÜ
9.3. The period of claiming will take effect from the date of purchase of the goods
9.4. The basis for filing a claim is based on a sales invoice.
9.5. The claim is not to be resolved if Drump Group OÜ proves that the defects in the goods have arisen with the consumer's fault
9.6. If the manufacture of the Product underlying the claim is completed, Druump Group OÜ takes the right to replace the product with the consent of the customer.
10. Settlement of Disputes
10.1. If the buyer has complaints about the e-shop, they must be sent to info@drump.ee or call +372 5322 5397.
10.2. If the buyer and the e-shop are unable to resolve the dispute by agreement, the buyer can contact the Consumer Disputes Committee. The competence of the Consumer Disputes Committee is to resolve the disputes arising from the contract between the buyer and the e-shop. The review of the buyer's complaint in the Commission is free of charge.
10.3. The buyer may contact the European Union consumer platform.
